Stage 4 Lockdown - COVID-19 Update 18th October 2020
To promote a safe shopping experience, the following restrictions are in place:
- Limit of 10 people OR 5 family groups in the store at one time
- No cash payments - We are only accepting EFT. As usual we do not add a surcharge for these payments.
- Bra fittings not currently offered - we will offer advice, but without physical contact at this time.
- Our staff toilet and baby change facilities not available for public use. The local council provides public toilets in the area. Our children's play corner has also been closed.
Our priority is the health of our staff, and the health of our customers. We are closely monitoring the situation and operating with an abundance of caution.
Our online store is packing orders with precautions in place to care for your safety, all orders are being shipped as normal
To date we have had no reports of staff members, visitors, family or friends displaying symptoms of COVID-19.
Stay safe, everyone.
COVID Shipping Update *Updated 10th August 2020
Orders are dispatched Monday-Friday (due to COVID-19 restrictions, Australia Post is closed Saturday and Sunday)
Orders sent within Australia
Express Post guarantee temporarily suspended. Express Post is still available, and will continue to be prioritised as the fastest option for customers, but may not always meet the next business day delivery standard. Please click here for further details from Australia Post Australia Post is saying there may be delays of up to 5 business days for express post parcels during Stage 4 lockdown.
Unfortunately COVID-19 is causing some delays with the postage system which we are unable to predict or prevent. Orders to international locations are still taking longer than they ever have before, this is due to a reduction in international flights, lockdowns in respective countries, increased customs procedures and increased pressure on the postal system. We ask that you consider these delays when placing your order and have patience with your delivery. We ship with Standard International Post.
Current expected delivery times for international orders;
New Zealand: 6-12 business days
USA: 10-25 business days
UK: 9-15 business days
Canada: 10-25 business days